KTS Software was founded in 2002 as an IT company. In 2005, the company underwent a legal transformation.
TEAM / EXPERIENCE
KTS SOFTWARESINCE 2002 ›
02 HISTORY
KTS Software
KTS Software was founded in 2002 as an IT company and was legally transformed in 2005. From the beginning, we developed IT services and custom software in parallel. Year by year we expanded our programming expertise, networking technologies, server infrastructure and the scope of ongoing IT support. In 2008 we added computer and telephone networks and CCTV installations, followed by further areas of technical infrastructure.
Today our services cover a broad range of IT: custom systems and applications, ERP, servers and virtualization, LAN/WAN/VPN networks, monitoring, backup, security, HelpDesk and ongoing management of client IT environments. We combine software engineering with hands-on infrastructure experience, allowing us to look at the environment as a whole — from the user and application to the network, server, database and business continuity mechanisms.
A digital fire brigade for business
For demanding environments we offer 24/7 IT service. Monitoring and clearly defined escalation paths allow us to react to critical events outside standard business hours as well.
Reaction within seconds
Monitoring alerts can reach our service team automatically by e-mail and SMS. This means we can learn about some incidents before a user reports a problem.
KTS SMS Gateway
Our proprietary integration solution can connect to a client system and notify our service team within seconds about a failure, application error, threshold breach or another event requiring attention.
03 STANDARDS
We follow clear principles
01
Transparency
You receive full visibility into request status and detailed reports on completed work. We communicate openly about costs and planned infrastructure changes.
02
Security
Data protection is our standard. We design networks and deploy work environments according to secure-by-design principles.
03
Proactivity
We monitor infrastructure to detect bottlenecks and potential failures before they disrupt your team.
04
Responsibility
We treat your IT as our own. We do not close a request until the problem has truly been resolved.
20+
YEARS OF EXPERIENCE
500+
COMPLETED PROJECTS
99,9%
SERVICE AVAILABILITY
24/7
TECHNICAL SUPPORT
ALL OF POLAND
WE OPERATE LOCALLY
90 AUTHORISATIONS AND PARTNERSHIPS
We are an authorised partner
We provide sales, implementation, activation and service support for our partners’ solutions.
